中文 English
 
Before-sales Services
After-Sales Services
After-Sales Services  
    For creating famous brand, improving the enterprise’s reputation, establishing the enterprise’s image, we insist on “all pursue high quality, customer’s satisfaction first’’, we promise solemnly to you by the principle of‘‘the best price, the best service, the best reliable quality of the product’’.
one:Quality commitment:
1、There are quality records and inspection data of both product’s manufacture and test .
2、For product performance testing, we sincerely invite the users to visit the whole process of the product, full performance inspection, after the product is confirmed to be eligible, we will box it and ship it.
two、Price commitment:
1、To ensure high reliability and advancement, systemic selection all adopts domestic or international famous brand..
2、In the same competitive condition, our company  are on the basis of not to reduce product’s technical performance and not to change the cost of product’s components, and we are in good faith with the most favorable price to you.
three:Delivery time commitments;
1、Product delivery:we will do our best to comply with customer’s requirement, if there is particular requirement to be completed ahead of schedule, our company can organize specially to produce and install and we are strive to meet customer’s need.
2、When product delivery, our company provide the following documents to the user;
A、Technical maintenance and repair manual
B、Installation master plan
C、The instructions of purchased parts and manufacture
D、Technical maintenance and repair manual provides wearing parts and parts lists and comes with a certain amount of spare parts.
four、After-sale service commitment:
1、Service aim: rapid,  decisive, accurate, thoughtful and thorough.
2、Service purpose: service quality to win customer’s satisfaction.
3、Service efficiency: the warranty period or after the warranty period, such as equipment failure, after supplier receiving the notice, maintenance personnel can reach the scene within 24 hours and begin to repair.
4、Service principle: product warranty period of 12 months, during the warranty period, supplier will repair and replace the damaged part that belong to the cause of quality for free . For the damaged part after warranty period, we only bill at cost for the fitting .If the equipment damage cause by human factors, supply-side will repair or provide the fitting are all billed at cost.
Add:NO.258,Jiamei Road,Nanxiang Town,Jiading District,Shanghai Tel:86-021-69512689 / 69512685 Fax:86-021-69512689-13
E-mail:pack@chianqindian.com PC:201802 Shanghai Qindian Machinery Manufacturing CO,.LTD
Copyright©2010 沪ICP备88888888号